NEW PUBLIC MANAGEMENT AND ITS SALIENT FEATURES

According to the term "new public management," it is a "summary explanation of a method of reorganising public sector organisations to bring their management, reporting, and accounting techniques closer to (a specific perspective of) corporate operations. "The new public management approach focuses on the flaws and deficiencies of government performance throughout time, blaming them on the nature and methods of government activity and administration". The new public management is intended to address centralised bureaucracies, waste and inefficiency in resource usage, and insufficient accountability systems.

Reputable founding fathers of the New Public Management paradigm, Osborn, Christopher Hood, and Gaebler, underlined the importance of reinvesting government structures in their book. Back in the day, government institutions were overly focused on bureaucratic aspects, making them too slow and stiff to function properly.

Only formal organisations and government management were emphasised by the government, which was done through rules, hierarchy, merit-based recruiting, and division of work. However, in contrast to modern traditional techniques of public administration, new public management introduces enhanced strategic management and reforms. It has been clear, in particular, the importance of New Public Management (NPM) in the public sector and how it aids in the transformation of traditional public administration institutions. Following the implementation of the New Public Management principles outlined below, organisations have seen considerable improvements.


FEATURES OF NEW PUBLIC MANAGEMENT:

New public management has been little more than improvements in the private sector. More flexibility in how government entities function and deliver services is proposed. Despite being chastised for encouraging profit motives in public service, it is built on these aspects of modern public administration to deliver services to people rather than gain money. In public administration, there are ten characteristics of new public management. 


Managerial functions are performed by administrators. 

In the new public management, management plays an important function at the top of the business. Throughout the organisation, administrators work and perform the functions of managers. They are responsible for not only execution and control but also archiving the desired outcomes. The link between management and the organisation is critical to the organization's new public management and aims. Organizations discovered that NPM is required for things to operate because it introduces a vital component of management, hence enhancing service quality and speed of delivery.

  1. Flexibility within the organisation

New public managemen aids in the creation of more flexibility and increases the dynamics of the organisation. By focusing on monitoring achievements and outputs, the organization's structures and ways of doing things are elevated. Rather than employees simply being available for work, work is judged through targets and results.

  1. Enhances productivity

The need of promoting efficiency in government services is emphasised by new public management. Because government institutions now compete with the private sector, this is to preserve competitive advantage. To promote this idea, contemporary public management employs the 3E's economy, which includes environmental awareness, efficiency, and effectiveness.

  1. A Market-Oriented Approach

To gain a competitive advantage and enhance efficiency, the government under modern public administration is advised to take measures that build market-oriented models. The old traditional approaches of public administration were too bureaucratic, while a market-based approach introduces complexity and flexibility to government. 

  1. Decentralization

According to the new public management model, the government plays a critical role in service delivery, thus all operations must be adequate and acceptable. Through decentralising the role, duties, and responsibilities of managers, people at lower levels of management must be given the ability to develop, implement, and monitor policies until an expected goal is archived.

  1. Focused on the result

By assessing outputs, new public management encourages result-oriented methodologies and processes. Organizational structures are separated to increase productivity, and contracts are introduced in the public sector to assist develop quality and expected employee conduct. Individuals are held accountable for their actions, so employees focus on job tasks rather than corporate goals. 

  1. Outputs are measured

This new public management paradigm shifts the focus of an organization's framework to outputs rather than inputs. Organizations learn how to improve by delivering, measuring outcomes, and receiving feedback from customers. Employees who are given responsibilities are responsible for ensuring that implementation, as well as monitoring and improvement.

  1. Adaptability

Any administration can benefit from new public management since it encourages responsiveness. Encourages managers to make sound judgments that will affect both internal and external public administration procedures. Organizations must be more responsive to the demands of society's social, economic, and other factors, such as the political and technological environment. Learn how modern firms may use Swot analysis to assess their weaknesses and strengths. In today's economy, evaluating the business philosophy of environmental organisations is critical.

  1. It makes bureaucracy more efficient.

The bureaucratic structure is improved through a new public management concept. Instead of focusing on bureaucratic processes and cultures, it incorporates factors of efficiency, effectiveness, and complexity to help organisations transition from old to new modern techniques. 

  1. Exceptional Customer Service

Finally, New Public Management (NPM) is a better system of government administration that increases service quality. It's a modernization of traditional methods, processes, and structures that improves government institutions, public administration's, and management's means of conducting business. With the use of innovative public management, government organisations generate more enhanced products and services when compared to the private sector (NPM)  


CONCLUSION: 

The latest wave of administrative reforms sweeping the globe is known as New Public Management (NPM). In recent years, the word has been used to define a management culture that emphasises the importance of the citizen or customer as well as accountability for results. It also has a structural or organisational feature that promotes decentralised control through several alternative service delivery methods, such as quasi-markets in which public and private service providers compete for resources from policymakers and donors. It is erroneous to believe that NPM advocates for the government to quit undertaking specific functions. The core tenet of NPM is to improve how things are done.


REFERENCE:

https://www.zambianguardian.com/elements-of-new-public-managements/

https://core.ac.uk/download/pdf/71732143.pdf 

https://egyankosh.ac.in/bitstream/123456789/25278/1/Unit-16.pdf





Comments

Post a Comment

Popular posts from this blog

CONFLICT OF INTEREST IN MEDIA

When we talk about conflicts of interest in journalism, it can be real, potential or perceived. Some rules are usually simple. They are framed according to the principle that audiences are supposed to know if a reporter, presenter or editor can be influenced by any commercial relationship with another individual.  If the protocols of the disclosure are not met, it leads to non-employment.  The recent sacking of Canadian journalists highlights the difficulties media employees face in navigating the tricky terrain of conflicts of interest. Earlier this month, the Canadian Broadcasting Corporation (CBC) dismissed the host of its premiere television political show Power & Politics, Evan Solomon, for allegedly using his journalist’s position to broker sales for an art dealer friend. Solomon’s sacking followed a Toronto Star newspaper report on the journalist’s contract with an art dealer, Bruce Bailey. Solomon has admitted he received commissions, said to total around CAD$300,0...
Read more

PREVENTION OF MONEY LAUNDERING ACT, 2002

Image
PREFACE Prevention of Money Laundering Act, 2002 was enacted to fight against the criminal offence of legalizing the income/profits from an illegal source. The Prevention of Money Laundering Act, 2002 enables the Government or the public authority to confiscate the property earned from the illegally gained proceeds. INTRODUCTION  Any person who directly or indirectly: Attempts to indulge. Assists the person who is involved in any process. Is a party to the activity connected with the proceeds of crime. As the supply of illegal arms, drug trafficking, and prostitution, which can generate huge amounts of money and project or claim it as untainted property; shall be guilty of the offence of Money Laundering. The Act was formulated for the following objectives: 1. Prevent money- laundering 2. Combat/prevent channelising of money into illegal activities and economic crimes. 3. Provide for the confiscation of property derived from, or involved/used in, money laundering. 4. Provide for ma...
Read more

PUNISHMENT AND ITS ETHICAL OR MORAL JUSTIFICATION

Because punishment entails pain or deprivation that people seek to avoid, the state's deliberate application of it necessitates justification. The belief that punishment is an unavoidable part of a criminal justice system does not eliminate the problem of justification. If punishment is included in the definition of criminal law, the essential question is whether society should have a set of mandatory norms enforced by sanctions. Small groups of like-minded people may be able to operate with norms that aren't backed up by consequences, and a larger society's decision not to enforce legal penalty is theoretically possible. Furthermore, sanction infliction is not intrinsically linked to authorization.   Threatened consequences are not always meted out to people who have committed crimes in society. The police or prosecution may decide not to proceed, a jury may acquit despite overwhelming proof of guilt, or a judge may opt not to impose a penalty after conviction. Even if pun...
Read more